The reason for the failure was due to invalid billing information means that the payout method provided did not match the information on the receiving account.
When such errors occur, our system automatically marks the payout request as failed and refunds the amount of failed withdrawal to requester's Tevi Wallet.
To resolve this issue and ensure successful payouts in the future, please carefully check the information in your Tevi Wallet under "Payout method" and ensure that all details are accurate and match the information of the desired receiving account.
After verifying the information above, you can attempt to create a new withdrawal request.
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