FAQ and Troubleshoots
- I got scammed by a creator, what should I do?
- I've Subscribed to a Creator, but Their Content Does Not Meet My Expectations. Will I Get a Refund?
- I Subscribed to a Space, but Why Couldn't I See All of Their Posts?
- How to Enter a Livestream When My Platform Is Restricted?
- Do I Need to Turn Off NSFW Filtering to See Livestreams with Age Restrictions?
- Can I Change My Date of Birth on Tevi?
- Can I add friends on Tevi?
- May I use Tevi for video call?
- Why are Stars not added to my Tevi Wallet after a successful recharge?
- Do Memberships auto-renew?