[FAQ] Can I recover deleted accounts?

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• [FAQ] Why is my account banned?

  Your account will be locked if and only if there are indications or evidence that it has violated the provisions of the Terms of Use. Violations will be noted for unusual activities when using the system, making payments or withdrawing funds, as well ...

• [FAQ] Can I create an extra account with the same email I have used for another Tevi account?

  Each Tevi account can only be linked to one social account/email. You will need a different social account/email to create another Tevi account.

• [FAQ] Can I link multiple accounts to only one payment method?

  Yes, you can link as many accounts as you want to the same payment method. However, you should select a reliable paygate that can provide you with prompt and effective support in case of any issues with withdrawing or recharging.

• How to delete your Tevi account

  To delete your Tevi account, you can follow these steps: 1. Go to Menu. 2. Tap on "Settings". 3. Select "Delete Account". 4. Confirm your choice. After confirming to have your account deleted. your account data, including Space information and ...

• How to create an account on Tevi?

  If you want to join TEVI as a creator or a supporter, you need to create an account first. Here are 2 simple steps to create an account on TEVI: Step 1: Choose your sign up method On the sign up page, you can choose one of the following methods to ...

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• [For viewers] All-Access Membership Ticket FAQs

  What is an All-Access Membership Ticket? - All-Access Membership Ticket is a pass that allows you to access all of the Membership Tier of Verified Spaces that have joined our program. How long will my All-Access Ticket last? - They come with 3 ...

• [FAQ] Are there any fees on Membership activation?

  Yes, your Membership revenue will be deducted 10% as system fee before turning to your Tevi Wallet.

• Why can't I subscribe a Space when having enough Stars?

  Membership feature is for valid paid accounts only. A valid paid account is the one that has purchased Stars via in-app purchase or Tevi website within last 90 days.

• [FAQ] Why couldn't I change my livestream setting to Members?

  In order to set your livestream visible for members only, you must activate Membership feature first. You can find out more about how to set up your Membership Tier in this article.

• [FAQ] Why don't I see the income of my Membership when having a new subscriber?

  - Revenue from a Membership Tier will be paid out every 7-days after purchase date. For example, a monthly Membership your supporter purchased on Jan 1st will be paid to your account by Jan 9th. - Once your supporter has subscribed to your Membership ...

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• Tevi Gifter’s Level Program

  Tevi’s Gifter Level Program is designed to reward users who actively engage on Tevi platform. The program includes various levels, each with specific perks and benefits. Here’s an overview of how the program works and its terms and conditions: 1. How ...

• How to increase Gifter's Level on Tevi

  To level up your gifter status on Tevi and earn exclusive badges, you need to to earn and reach the experience points (XP) required for each level. How to earn XP: To gain XP and increase your gifter level, you need to use Stars. Here’s how you can ...

• Organize your posts with Post Collections

  Tevi's new feature – Post Collections – helps you organize your posts and makes it easier for your viewers to find and follow your content. To create a Post Collection: - On Tevi App: Go to My Space. Tap the Post Collection icon, which is located ...

• Tevi's Gifter-Level Promotion Plan Introduction

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• Automatic Blocking of Screenshots and Video Capture in the Tevi App

  All capturing functions are blocked for: Other Space's Home Feed and Space Details. Post Detail and Exclusive Content (Pay-per-post and Member-exclusive post). Other's Livestream when they do not enable screen capturing during Live. Capturing ...