How can I cancel a purchased subscription?

[FAQ] How can I cancel a purchased Membership?

Here are 3 steps to cancel auto-renewing you current Membership Tier(s):

Step 1: Go to your Membership details

You can track your Membership Tier by go to Menu, then click/tap on "My Membership". In this tab, you will see a list of Membership Tiers that you have purchased.

Step 2: Click on "Cancel"

Choose a Tier that you want to cancel to see the details, you'll see instructions to cancel it at the bottom of the page.

If you're using PC, you can access a Membership Tier detail by clicking "!" which located next to "Expired Date".

Step 3: Confirm your choice

Click on "Cancel" and confirm your choice. After you have done canceling your Membership, the cancel instruction will be disable so you won't see this option again.

Note: 
- You can benefit from a cancelled Membership Tier until it expires. After that, your account won't be charged again for this Tier.

- You won't get a refund for the amount of Stars used to purchase Membership, no matter how long the Membership Tier is still valid.

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