How to block or unblock a viewer?

If you find a viewer trying to harrass or disturb your channel, you can block them during your livestream or through your list of followers.

• Note: Currently, this feature is only available via the iOS or Android application.
  

A. How to block a viewer during a livestream:

1. Long pressing their chat message.
   
2. Choose Block this user.
   

Picture 1. How to block a viewer during a livestream

B. How to block a viewer through your list of followers:

1. Go to the My Channel page.
   
2. Choose the number of followers under your avatar.
3. At the Followers tab, scroll or enter the name of the viewers to find them in the list.
4. At the right of the viewer that you want to block:
1. For Android: Choose the menu icon.
2. For iOS: Swipe to the left.
5. Choose Block.
   

Picture 2. Using iOS application to block a viewer outside of a livestream

Picture 3. Using Android application to block a viewer outside of a livestream

C. How to unblock a viewer:

1. Go to the My Channel page.
   
2. Choose the number of followers under your avatar.
3. Choose the Blocked account tab.
4. Scroll or enter the name of the viewers to find them in the list.
   
5. Choose the Unblock button at the right of the viewer. 
   

Picture 4. How to unblock a viewer

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