Account
Can I recover deleted accounts?
You can only recover your account within 30 days after deleting it. Just re-login to Tevi on any devices to recover your account and channel. Your account and channel data will be completely deleted after 30 days and cannot be recovered.
Can I delete my account?
You may open Settings page on applications and find Delete-account guides. Your account, including channel information and database, will be deactivated 30 days before completely being removed out of Tevi.
How do I log out?
On web, you may see the Log-out button at the bottom of menu tab. On application, you may find it in Edit-profile page.
Why is my account banned?
Your account will be locked if and only if there are indications or evidence that it has violated the provisions of the Terms of Use. Violations will be noted for unusual activities when using the system, making payments or withdrawing funds, as well ...
How long will it take me to receive the money?
In practical cases, your payout requests will be processed within 7 business days. In the event that we detect suspicious or reflected signs in your revenue-generating activities, it will take extra time for us to investigate and process your ...
How can I withdraw Tevi to my bank account?
To make a withdrawal, your request must be at least 10 Tevi (equal to $10). If it is, you can access to your "My Wallet" feature in Profile section. This one will be the management center for transaction activities. Then you can choose payment method ...
Can I recharge for Star from my country?
Recharging are mostly available for any countries, since you can recharge for Star via in-app purchase on applications or buying Star from Tevi's Recharge Page on website.
May I get refunded for donated or paid Star that using on a channel?
Once you have made a payment or donation using Stars on a channel, it is not possible to get a refund. We encourage you to carefully review the details and make an informed decision before proceeding with any payments or donations on Tevi. It's ...
May I get refunded for recharged money of Star purchase?
If you have encountered an issue with a recharge or purchase of Stars on Tevi and would like to request a refund, please reach out to support@tevi.com. Kindly describe your issue in detail, and our support team will assess your case. It's important ...
What is Star on Tevi?
Stars on Tevi are a virtual currency used to support streamers. You can acquire Stars from the Shop and donate them to your favorite streamers. When you donate Stars, they convert to TEVI, another currency on Tevi that can be withdrawn for tangible ...
How to purchase Star on Tevi?
To purchase Stars on Tevi: Log in to your Tevi account: Open the Tevi app on your mobile device or visit the Tevi website on your computer and log in to your account. Find the Shop button: Look for the Shop button, located at the bottom of the screen ...
How to Change Your Tevi Profile Picture?
To change your profile picture on Tevi, follow these steps: Click on your avatar icon located at the top left of the screen while in Viewer Mode or Creator Mode on Tevi. Select "Edit Profile" from the options presented below your avatar and ID. ...
Which platform can be linked with a Tevi account?
How this will help? In today's digital world, managing multiple accounts across various platforms can become a hassle, especially when it comes to login credentials. In an effort to simplify this process, many platforms offer the option to link ...
Who can see my account on Tevi?
Rest assured that your privacy is of the utmost importance to us. We do not disclose your personal information to anyone without your consent. Only you and authorized Tevi staff have access to your account details. How do we ensure your privacy and ...
Can I delete my Tevi account?
To delete your Tevi account, you have two options: Contact Tevi support: Send an email to support@tevi.com and they will guide you through the account deletion process. Deactivate your account: Go to your account settings and select the "Deactivate ...