Subscription
Why can't I subscribe a channel when having enough Stars?
Subscription feature is for valid paid accounts only. A valid paid account is the one that has purchased Stars via in-app purchase or Tevi website within last 90 days.
How is a month in a Tevi subscription defined?
Subscription packages on Tevi are based on a monthly basis. A month is specified as 30 days, with the first day of the month being the date that subscription was purchased, based on GMT+0 time zone.
What happens if my account does not have enough Stars to renew subscription?
When there are not enough stars in your account to renew your subscription, the system will turn off the subscription mode and your associated benefits to that channel. The system will continue to try to renew for 5 days after the previous ...
Can I gift subscription packages to others?
For now, you cannot gift subscription to others yet.
What are the benefits of buying a channel subscription package?
Subscription benefits will depend on the channel owner or content creator. Tevi allows content creators to create exclusive content for subscribers, or offer them exclusive offers that are not visible to regular users. Subscribers can also engage in ...
Can I pay for subscriptions via real money?
No, subscriptions only accept payments in the amount of Stars. You can use cash to buy Stars through in-app purchase or the Star shop on the website.
How can I cancel a purchased subscription?
You can track your subscriptions in the "My Subscription" tab in the Profile page. Choose a package to see the details, you'll see instructions to cancel it at the bottom of the page. Note: you can cancel a subscription, but you won't get a refund ...
Do subscriptions auto-renew?
Subscription function on Tevi will automatically renew by default.
What if I want to sell multiple monthly subscriptions at the same time?
You can purchase subscriptions by default packages of 1 month, 6 months, and 12 months. The monthly unit price will not change.